Returns and Refund Policy

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Last updated January 01, 2022


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@stickylife.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

StickyLife
Attn: Returns
RMA #
2021 St Augustine Rd E,  
Suite 5  
Jacksonville, FL 32207  
United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned or exchanged
 
     ●     Decals   
     ●     Magnets   
     ●     Static Clings   
     ●     Stickers   
     ●     Temporary Tattoos   
     ●     Yard Signs   
     ●     Corrugated Signs   
     ●     Vinyl Banners   
     ●     Buttons   
     ●     Masks   
     ●     Dog Tags   
     ●     Keychains   
     ●     License Plates   
     ●     License Plate Frames   
     ●     Aluminum Signs   
     ●     or any other custom printed product     

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 10% restocking fee will be charged for all returns.          
     ●     Custom printed items are not eligible for refunds or returns. We cannot allow this because the product cannot be restocked or reused. If a custom printed product is returned, it will likely be discarded. If there are issues with your order for any reason, please contact us to see how we can help.    
     ●     Products that are damaged upon return will not be refunded. All returns should be packaged for return safely and neatly to ensure safe delivery.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
800.356.8904 
info@stickylife.com